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this isn’t just a product that you’re getting it’s the entire end-to-end service which at this point hasn’t ended I’ve still been getting advice on things like winterization as I send pictures back to the RTA team of just me out here enjoying the grill they’ll notice small
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little things and say Hey Joe we’re going to send you some touch-up paint who has that type of service anymore it’s awesome [Music] my name’s Joe we’re in my backyard here
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outside of beautiful Aspen Colorado My Little slice of paradise I’ve always dreamed of having an outdoor kitchen I did a lot of research online Googling outdoor kitchens and some of these projects I saw would take half a year
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more tens of thousands of dollars with RTA outdoor living it was only going to be a few short weeks until they delivered and then a matter of a day or two to set everything up that was huge for us because we wanted to start
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enjoying our outdoor kitchen as soon as possible and so I visited their website and they have this cool online designer where I could look at both existing designs that other customers had done as well as create my own design and it was
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so interactive and quite frankly fun my wife and I would sit on the couch play around with the designer rearranging things this was all before even speaking to anybody at RTA Outdoor Living we were already getting immersed in this fun
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process of Designing a kitchen after using this graphical tool to build out different designs they’re not going to just say good luck designing your own kitchen they’re going to rely on their experience to help coach me on how to create a successful kitchen and that’s
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what we ended up with here the 3D renderings were extremely accurate it turned out better than expected there’s something to be said about seeing it in person and the finished product it absolutely ended up better than expected
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foreign so the process for me with designing the kitchen making the first initial down payment and then at that point I thought I want to hear from RTA uh outdoor living for a couple months instead they were in touch with me throughout the
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process because at the same time I was building my deck so we talked about where we might add an extra joist for reinforcement where gas and electrical needed to be they were really walking hand in hand with me and they were there throughout that entire process advising
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me the day before delivery we got a massive snowstorm we’re talking over a foot and a half of snow needless to say it went off pretty much without a hitch we only had to use one bag of sand to get the truck uh up the driveway I did the install myself I do my own stunts I
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like to say installing this is actually easier than expected there’s these L brackets that we simply had to use to attach panels together set the countertops on the top of the panels hook up the gas lines it really was even
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easier than I expected I love that term experience because that’s what you really get with RTA it’s not just a product you’re getting it’s their advisory Services you’re getting their help with any install Services it wasn’t a matter of waiting days or even hours
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for a response Devin and his team would respond literally within minutes to text your emails with pictures follow-up questions we were doing Facetime videos and getting everything set up just so not only would I recommend RTA outdoor
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living without hesitation to friends or family I already have I’ve given so many tours to both neighbors and friends who have come over for dinners have wanted more information have asked me about the experience
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isn’t just a product that you’re getting it’s the entire end-to-end service [Music]