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what’s going on everyone this is James
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here with RTA outdoor living and in this
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video I’m going to walk you through our
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process and how we help customers all
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over the country with their outdoor
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kitchen projects our approach is pretty
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unique in the industry as we leverage
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technology and virtual communication
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tools to help you design and execute
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your project successfully if you have
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already inquired about working with us
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or are seeing this video on our YouTube
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page this will be helpful in Paving the
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experience
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that you will receive while working with
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us the first step after inquiring with
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INFORMATION STAGE
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us is what we call the information stage the purpose of this stage is to help you understand if RTA is going to be the right fit for you a member of our design support team will reach out and conduct a quick introductory call with you before you are connected with the
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designer that is assigned on your project we will walk you through some of the options get you preliminary pricing and get a general idea of the space that you’re working with the next step is the conceptual stage
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CONCEPTUAL STAGE
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this is where you will start working one-on-one with your designer through a video call so they can take a deeper dive into your project and come up with a conceptual layout based on your desires during this call your designer will also be able to answer any specific
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questions you have and do a comprehensive review of how RTA system works following this call you will receive a comprehensive Proposal with the project cost and a 3D rendering of the design layout we offer our Design Services at no cost to our customers
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following your initial call with your designer they will work with you to schedule a design review call where you will review all the details of the
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DETAILS STAGE
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proposal and your design your designer will be able to do a full walkr of the design and layout as well as confirm the details according to your space at this point you can request revisions if necessary and discuss the utility layout for your project following this call you
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will receive resources and a utility guide to help you start planning the final details for your project once you have landed on a final design concept you will enter the confirmation stage
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CONFIRMATION STAGE
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where your designer will have you review the details of the project as well as collect a deposit to get your blueprint started our engineering department will work on the blueprints for your order and send them over to you with a personalized walkthrough video for final
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approval before production Begins the final stage is the production delivery
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PRODUCTION & DELIVERY STAGE
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stage where we will begin manufacturing your order at this point you will be assigned a project manager who will be your one-on-one guide to assist you throughout this stage in the process they will work with you to keep you updated throughout manufacturing and
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also share resources to help you get prepared for delivery and installation you will have constant communication from our team until the order is delivered and you have successfully installed your outdoor kitchen we hope this video is helpful in learning more about how our process works
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we are dedicated to making the process of buying an outdoor kitchen smooth and easy an outdoor kitchen is a big undertaking but what we have found through our process is that the closer we work and are able to collaborate with our customers the easier the experience
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is for you once again I’m James with RTA Outdoor Living subscribe to our Channel leave us some questions below and we look forward to helping you with your project [Music]
